Knowing the appointment process helps you arrive prepared and ask the right questions.
Initial Verification
The team may confirm your identity, contact details, ownership information and the items you brought.
Weight and Purity Checks
The jewellery is weighed and tested. Stones or non-gold components are identified before eligible net weight is calculated.
Valuation Review
You should receive an explanation of purity, weight, rate and deductions. Review the result before deciding.
Transaction Records
If you proceed, confirm the payment method and keep a receipt or transaction record.
Frequently Asked Questions
How long does an evaluation take?
It depends on the number and complexity of items. Confirm expected timing with the branch.
Must I sell after booking?
A booking request itself should not transfer ownership. Confirm the branch's evaluation policy.
Can I bring multiple ornaments?
Yes, subject to branch procedures. Ask for item-wise details where needed.